Privacy Policy

Last updated: 4 November 2026

Who we are

This website, mn-constructions.co.uk, is operated by MN CONSTRUCTIONS LTD. We are the controller of the personal information described in this policy, which means we decide how and why it is used.

We handle your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

We only collect what we need to deal with your enquiry. This may include:

• Enquiry form details: your name, phone number, email address, postcode, the service you are interested in, and the message you write to us.
• Messages and calls: information you give us when you contact us by phone, email or WhatsApp, including any photos, measurements or documents you choose to send.
• Technical information: basic data that your browser sends to our web server when you visit, such as your IP address, browser type and the pages requested. Our hosting provider may keep this in server logs for security and to keep the website running.

We do not ask for payment card details through this website.

How we use your information

• To reply to your enquiry and discuss the work you need.
• To prepare and send you a quote, and to carry out work if you go ahead.
• To keep records of our dealings with you, including for accounting and legal purposes.
• To keep our website secure and working properly.

We do not sell your personal information, and we do not use it for automated decision-making or profiling.

Our lawful basis

Under data protection law we need a lawful basis for using your information. We rely on:

• Taking steps at your request before a contract: when you ask us for a quote or information about our services.
• Contract: when we carry out work for you.
• Legitimate interests: to run and secure our business and to respond to enquiries, where this does not override your rights.
• Legal obligation: where we must keep records, for example for tax and accounting.

Who we share it with

We keep your information within our business and share it only where needed, for example with:

• Service providers that help us run this website and our communications, such as our website hosting provider and our email provider.
• WhatsApp (operated by Meta), if you choose to message us there. Your use of WhatsApp is subject to their own privacy policy.
• Professional advisers, such as accountants, and public authorities, where we are required to by law.
• Subcontractors or suppliers, only where this is necessary to carry out work you have asked us to do.

Where a provider is based outside the UK, we expect appropriate safeguards to be in place for the transfer of your information.

How long we keep it

We keep enquiry details for as long as we need them to deal with your enquiry and any work that follows. Records that we are legally required to hold, such as accounting records, are kept for the period the law requires. When information is no longer needed, we delete it or anonymise it.

Cookies

Cookies are small files that a website can store on your device. This website does not use advertising or analytics cookies, and we do not load fonts or tracking tools from third-party services. Our fonts are hosted on our own server. If we add analytics or similar tools in future, we will update this policy and ask for your consent where the law requires it.

Security

We take reasonable steps to protect your information from loss, misuse and unauthorised access, including keeping our website software up to date. No method of sending information over the internet is completely secure, so please do not send sensitive information such as bank details through the enquiry form.

Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete your information, in certain circumstances;
• ask us to restrict how we use your information, in certain circumstances;
• object to us using your information where we rely on legitimate interests;
• ask for your information in a portable format, where this applies.

To use any of these rights, contact us using the details below. We may need to confirm your identity first, and we will reply within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first, so please contact us before you do.

Links to other sites

This website may link to other websites, such as WhatsApp or social media platforms. We are not responsible for their content or privacy practices, so please read their policies before sharing your information with them.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact us

If you have any questions about this policy or about how we use your information, please contact us: